1. Introduction
Togba Local Hub ("we," "us," "our," or "the Agency") is a digital marketing agency based in Dubai, United Arab Emirates, working with local businesses in the UAE and beyond. This Privacy Policy explains how we collect, use, store, protect, and manage personal information from visitors to our website at https://togbalocalhub.com, as well as prospective and existing clients who interact with us through consultation requests, contact forms, and related services.
We know that trust matters — especially for a business built around helping other businesses grow online. This policy is written to be clear and straightforward, so you know what happens to your information when you interact with us.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or submit your information to us.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Name when you fill out a contact form or request a consultation.
- Email address for communication, consultation follow-ups, and, with your consent, marketing updates.
- Phone number when provided voluntarily for consultation or callback requests.
- Company or business information such as your business name, industry, and website.
- Contact-form information and any additional details you choose to share.
- Website usage information such as pages visited, time spent, referring pages, and general browsing behaviour.
- IP address and device/browser information including browser type, operating system, device type, and approximate location.
- Cookies and similar technologies used to recognize your browser and improve your experience.
We do not knowingly collect sensitive personal data such as financial account details, health information, or government ID numbers through our website.
3. How We Collect Information
- Directly from you when you submit a form, request a consultation, or contact us by email, phone, or WhatsApp.
- Automatically through cookies, analytics tools, and similar technologies.
- From advertising platforms such as Google Ads and Meta Ads when you interact with campaigns.
- From third-party integrations such as social profiles or booking tools linked from our site, where applicable.
4. How We Use Personal Information
We may use personal information to respond to inquiries and consultation requests; provide, manage, and improve our services; communicate about projects or accounts; send opted-in marketing updates; understand website usage; measure our marketing campaigns; maintain website security; and comply with applicable UAE law.
We do not use personal information for purposes incompatible with the reasons it was collected unless we obtain consent or are required to do so by law.
5. Marketing Communications
If you opt in, we may send emails about our services, industry insights, or relevant offers. You can unsubscribe at any time using the link in a marketing email or by contacting us at togba88@togbalocalhub.com. Opting out will not affect an ongoing service relationship or consultation.
6. Cookies and Analytics
Our website may use cookies and similar technologies to help the site function, understand visitor behaviour, and improve the browsing experience.
- Essential cookies are necessary for website functions.
- Analytics cookies help us understand traffic and visitor behaviour.
- Advertising cookies may measure campaigns and show relevant ads to past visitors.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
7. Google Analytics and Other Third-Party Analytics Tools
We may use Google Analytics or other analytics tools to understand pages viewed, time on site, device and browser type, and general location. This information is used in aggregate to improve website content, performance, and user experience. These tools may set their own cookies. You can adjust cookie preferences or use available analytics opt-out tools.
8. Advertising Platforms
Where applicable, we may use Google Ads and Meta Ads to promote our own services. These platforms may use cookies, pixels, or similar technologies to measure campaigns, show relevant ads based on prior interaction, and understand which campaigns drive inquiries. Their processing is also subject to their own privacy policies. You can manage ad preferences through Google Ads Settings or Meta Ad Preferences.
9. How We Share Information With Third Parties
We do not sell personal information. We may share it only with service providers that help operate our business, where required by law, or in a merger, acquisition, or sale of business assets. Service providers may include hosting, email, CRM, analytics, and advertising platforms. We require third parties to handle information responsibly and in line with applicable obligations.
10. Third-Party Services and External Links
Our website may link to third-party websites, social platforms, or tools we do not own or control. This policy does not apply to those third-party sites. Review their privacy policies because we are not responsible for their content, practices, or privacy standards.
11. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
12. Data Retention
We retain personal information only as long as necessary to provide services, respond to inquiries, maintain business records, and comply with applicable legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.
13. User Rights and Privacy Requests
Depending on applicable UAE data protection law, you may have the right to request access, correction, or deletion of personal information; withdraw consent for marketing; and object to certain uses. Contact us at togba88@togbalocalhub.com to make a request.
14. Children's Privacy
Our website and services are intended for businesses and individuals over 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, contact us at togba88@togbalocalhub.com.
15. International Data Transfers
Some third-party providers, hosting platforms, or advertising and analytics tools may store or process data outside the UAE. Where information is transferred internationally, we take reasonable steps to ensure it remains protected consistently with this policy and applicable UAE requirements.
16. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review it periodically.
17. Contact Us
If you have questions, concerns, or requests about this policy or how personal information is handled, contact:
Togba Local Hub
Email: togba88@togbalocalhub.com
Phone: +971 56 241 1885
Website: https://togbalocalhub.com
Based in Dubai, United Arab Emirates — working with local businesses everywhere